At JTSurf, we want to be transparent about our shipping policies. If you come across an “Oversized” tag, it means the product is larger or heavier than standard items. Due to their size, these products require special handling, which may incur additional shipping charges. Regrettably, “Oversized” items do not qualify for free shipping.

We strive to provide you with an exclusive shopping experience at JTSurf. When you spot the “Exclusive Product” tag, it means the item is unique and can only be found on our website. We take great care in curating an exclusive selection of products that you won’t find elsewhere, making your shopping journey with us even more special.

At times, you might come across the “Special Order” tag. This indicates that the product is not currently in stock but can be ordered for you. When you place a special order, we promptly source the item from our trusted suppliers. Please note that this process may take approximately 7 business days, as we aim to deliver your chosen product to you as quickly as possible.

Get ready for an exciting shopping experience with the “Product Countdown” tag! This means the product is scheduled for release and will be available for purchase only after the countdown timer hits zero. Keep your eyes on the prize and be prepared to grab this item as soon as it becomes available.

We understand the importance of cost-effective shipping options. If you see the “Qualifies for Free Shipping” tag, it means the product is eligible for free shipping. Enjoy the added bonus of not having to pay any shipping fees when you purchase items with this tag.

Our experienced team at JTSurf takes the time to curate a collection of top-quality products they personally love. When you see “Staff Pick,” it means the item has been selected and recommended by our team for its exceptional quality and performance.

As part of our commitment to the environment, we offer products that align with sustainable practices. The “Sustainable Materials” tag indicates that the item is made from eco-friendly and environmentally sustainable materials.

Exciting things are on the horizon! The “Coming Soon” tag indicates that this product will be available for purchase shortly. Keep an eye out for its release, and be among the first to get your hands on it.

For certain products, we offer a convenient “Click and Collect Only” option. This means you can buy the item online and then pick it up at one of our JTSurf physical store locations near you.

With the “Pre-Order” tag, you can secure an upcoming product before it is officially released. Be among the first to get your hands on the latest and most anticipated items in the world of sports.

Products with the “Available Online Only” tag are exclusively sold on our website and cannot be found in our physical store locations.